Shipping policy

-- MADE-TO-ORDER: (aka PREORDER) All items are "made-to-order" unless otherwise stated.

Standard turnaround time is typically 1 to 2 weeks for processing/production.  This does not include transit time once shipped.

-- RTS (ready to ship): can be anywhere from 1-5 business days for processing (refer to listing titles and/or descriptions) 

Orders combined with "ready-to-ship" and "made-to-order" items will ship when the "made-to-order" are ready; place separate orders if you'd like your "ready-to-ship" items sooner.

SHIPPING

Shipping rates are based on weight/location.

At checkout, you have the option to choose either USPS or UPS. Not all options automatically have shipping insurance through the carrier.

It is the customer's responsibility to file any claims with USPS and/or UPS due to lost/stolen/damaged packages.

We make every effort to securely package your order for shipment. However, we are not responsible for your package once it has shipped, including (but not limited to) shipping delays, damaged items, or lost/stolen packages.

** Please carefully review the address you enter during checkout, as incomplete information can result in shipping delays **

Shipping labels print directly from this information you provide, and we are not responsible for any delays caused by incorrect or partial shipping information.

If an incorrect address results in returned packages, the customer is responsible for any additional postage to resend the package to the correct address. Otherwise the cost of the product will be refunded (minus shipping cost).